PlayStation Plus & PlayStation Now on us offer FAQs

New Fios customers who purchase eligible Fios Home Internet plans may be eligible to get PlayStation Plus AND PlayStation Now subscription on us:

• Purchase a 200 Mbps, 300 Mbps, 400Mbps or 500Mbps Fios Internet plan and get 3 months of PlayStation Plus AND Playstation Now.
• Purchase a Gigabit Fios Internet plan and get 12 months of PlayStation Plus AND PlayStation Now.

PlayStation Plus is PlayStation's subscription service that enhances your existing free account for PlayStation Network and helps you to get the most out of your PlayStation®4 (PS4) and PlayStation®5 (PS5) console. PlayStation Plus is typically required for PS4 and PS5 console online multiplayer gaming, except when using PlayStation Now. In addition, PlayStation Plus membership includes monthly games to download, exclusive PlayStation Store discounts, and 100 GB of cloud storage for game saves.

PlayStation Now is PlayStation's game subscription service that gives you access to more than 800 PS4/PS3/PS2 games. With PlayStation Now you can stream PS4, PlayStation 3 (PS3) and PlayStation 2 (PS2) games on PS4 and PC, and download hundreds of PS4 games to play on your PS4 and PS5 console.

You may qualify for the offer if you are a new Verizon Fios home internet customer and purchase a 200 Mbps, 300 Mbps, 400 Mbps, 500 Mbps or Gigabit internet plan by 7/21/21.

You will need to either sign in to an existing account for PlayStation Network or set up a new one before you can redeem your offer.

1. Sign in to the My Fios App.
2. Tap the PlayStation tile Level Up Your Gaming on Us.
3. You will land on a page where your unique Redemption Code will be displayed.
4. Copy the Redemption Code and have it ready to enter on the PlayStation site.
5. Tap the button Go to PlayStation to arrive at the PlayStation site, where you will see instructions on how you can apply the Redemption Code on your PlayStation 5, PlayStation 4, or PlayStation 3 console, PlayStation App, or the PlayStation website.

For additional information for how to redeem your Redemption Code, visit PlayStation Redemption Instructions.

You will need to either sign in to an existing account for PlayStation Network or set up a new one before you can redeem your offer.

1. Sign in to your My Verizon (home) account.
2. Find the PlayStation tile Level Up Your Gaming on Us (For Mobile, this tile is located at the bottom of the page under Recommended for you), and click on the tile.
3. You will land on a page where your unique Redemption Code will be displayed.
4. Copy the Redemption Code and have it ready to enter on the PlayStation site.
5. Click on the button Go to PlayStation to arrive at the PlayStation site, where you will see instructions of how you can apply the Redemption Code on your PlayStation 5, PlayStation 4, or PlayStation 3 console, PlayStation App, or the PlayStation website.

For additional information for how to redeem your Redemption Code, visit PlayStation Redemption Instructions.

Your Redemption Code must be redeemed within 60 days of email delivery of redemption instructions.

As long as you have not used the Redemption Code yet, you can still access the tile and obtain the Redemption Code for the offer by signing in to My Verizon home or My Fios using the app or online.

After your offer ends, each subscription, PlayStation Plus and PlayStation Now, will automatically renew annually for $59.99 ($119.98 total for both services plus applicable tax) or every 3 months for $24.99 ($49.98 total for both services plus applicable tax) each, depending on the initial offer redeemed.

You can cancel PlayStation Plus & PlayStation Now at any time.

Visit the PS Plus Usage Terms page or PS Now Usage Terms page for details.

If you are using a PS5 console:

1. Go to Settings, then Users and Accounts, then Account.
2. Select Payment and Subscriptions, then Subscriptions.

If you are using a PS4 console:

1. Go to Settings, then Account Management.
2. Select Account Info, then PlayStation Subscriptions.

If you are online, visit playstation.com/sonyaccount and sign in to your account for PSN.

1. From the Media tab, then select Games.
2. Select PlayStation Plus (and/or) PlayStation Now membership, then Cancel Automatic Renewal.

Call Sony Consumer Support at 877-971-7669 with any questions.

For more information on managing or cancelling your subscriptions, go to PlayStation Support.

If you cancel your Verizon account, your PlayStation Plus and PlayStation Now subscription will remain unchanged.

For questions about the PlayStation Plus & PlayStation Now offer or internet connectivity issues, contact Verizon Customer Service.

For billing and technical questions about the PlayStation Plus & PlayStation Now service, go to PlayStation Support.

PlayStation Now is available on PS4 and Windows PC. All games can be streamed on PS4 and PC, and PS4 and PS2 games can be downloaded to play on your PS4 system. For Windows PC minimum specs visit PlayStation Now on PC.